Specified Commercial Transaction Law

Distributor: Ark Denim Factory Co., Ltd.
Location: 150-0001-2 Jingumae, Shibuya-ku, Tokyo 5-8 4F
Phone: 03-6447-1862
Reception hours: 11: 00-17: 00
Contact: If you have any comments or questions, please use the "Inquiry Form".
Operation manager: Masashi Narasaki

・ Necessary charges other than the product price
 Shipping and COD fees are required in addition to the product price.
 Please see "SHOPPING GUIDE" for details.

・ Delivery of products
 Usually within 5 business days from the date of order.

 Some items, such as reserved items, are scheduled to be delivered on the product details page.
 Please see "SHOPPING GUIDE" for details.

 You can choose cash on delivery or credit card payment.
 Please see "SHOPPING GUIDE" for details.

· About returned goods and exchange
 Returned goods Only if the received product is defective or misdelivered, we will respond by returning or exchanging the product.
 Please note that we cannot accept returns or exchanges (size does not match, image is different, etc.) due to customer's convenience.
 In addition, we do not accept returns or exchanges for products purchased at ONLINE STORE.
    If the delivered product is defective (scratched, dirty), we will bear the shipping cost.

・ About cooling off
 Cooling-off is a system applied to door-to-door sales.Please note that the cooling-off system does not apply to the sale of our products because they are mail-order sales that customers access.

・ Return / exchange method
 In case of defective or misdelivered items, please contact us from the inquiry page within 7 days after the item arrives.

Notation based on the antique business law

Name: Ark Denim Factory Co., Ltd.
Permissioned Public Safety Commission: Tokyo Metropolitan Public Safety Commission
Permission number: No. 303321804341